Shipping Info

Thank you for choosing our ecommerce store for your purchase. We understand that shipping is an important aspect of your online shopping experience, and we want to provide you with all the necessary information to ensure a smooth delivery process.

Order Processing Time

Most orders are usually processed within 1-4 business days. In some cases, it may take up to 7 business days to process an order. Once your order is processed, you will receive an email notification with a tracking link to monitor the progress of your shipment.

Shipping Address

Please double-check the shipping address you provide during checkout to avoid any delivery issues. We cannot be held responsible for packages that fail to be delivered due to customer address errors. If you realize that you have entered an incorrect address, please contact our customer support team as soon as possible to rectify the situation.

Shipping Locations

We currently ship to the United States, Canada, and worldwide. Please note that a physical address is required for delivery.

Shipping Time

The estimated delivery time for orders within the United States is 3-7 business days, excluding the processing time mentioned earlier. For international orders, the delivery time may vary depending on the destination country. On average, international orders are delivered within 1 to 4 weeks after being shipped. If you have not received your order within 60 days, please contact our customer support team, and we will assist you in resolving the issue.

Customs and Duties

For international orders, customs fees and duties may apply. These charges are determined by the customs authority of the destination country and are the responsibility of the customer. Before placing an order, we recommend checking with your local customs authority to understand any potential charges that may be incurred.

Order Updates

Once your order has been processed, you will receive an email notification. This email will typically include a tracking link for you to monitor the progress of your shipment. If you require any additional information or assistance regarding your order, please do not hesitate to contact our customer support team at support@buythiscoolstuff.com.